Semi Dedicated Hosting FAQ

What are your server locations?

Semi Dedicated Hosting is available in Dallas (USA), Los Angeles (USA), United Kingdom (EU), Germany (EU), and Singapore (Asia).

How do I transfer my websites?

We offer free migration from cPanel and DirectAdmin based hosting accounts, and other supported servers. Our expert migration team will transfer all your websites, scripts, emails, and databases from your previous hosting account to your hosting account with us.

What is Semi Dedicated Hosting?

Semi Dedicated Hosting is high performance hosting with VPS-like resources (CPU, RAM, etc.) and isolation. It is ideal for high-traffic or resource-hungry websites and optimized to deliver fast page load times and handle large traffic volumes and sudden spikes. It is easier to use compared to a VPS.

Is it fully managed?

It is fully managed. We handle server-side tasks entirely, including server administration, management, configuration, security, optimization, updates, maintenance, and troubleshooting. Our dedicated team of cPanel certified system administrators will expertly handle server management 24 hours a day, 365 days a year, even during holidays. You get an entirely hands off hosting experience.

Do I need any experience to use Semi Dedicated Hosting?

You do not need any experience in server administration. We provide an easy-to-use control panel to host and manage your websites. You can use it to easily one-click install WordPress and other applications, modify PHP settings, add/remove domains, email accounts, FTP accounts, databases, and manage many other features. We handle server-side tasks, maintenance, and troubleshooting.

What is the advantage of Semi Dedicated Hosting over VPS?

Semi comes bundled with premium software (LiteSpeed, CloudLinux, MailChannels, JetBackup, Imunify360, etc.). These software enhance user experience, performance, security, and stability. You will need to pay for them on a VPS.

What is the difference between VPS and Semi Dedicated Hosting?

Semi comes with SSH access, but no root access. You can modify user-level configuration, change PHP settings, enable/disable PHP extensions, and install WordPress, Joomla, and 380+ other apps, but you cannot install any software or modify the server configuration.

VPS comes with root access. You can install software and modify the server configuration.

What do I need for my website - VPS or Semi Dedicated Hosting?

If you do not need root access, Semi Dedicated Hosting is the ideal choice. Most websites do not need root access, making Semi suitable for the overwhelming majority of websites currently hosted on VPS. Feel free to contact us to help you choose the right service for your website.

Is Semi Dedicated Hosting faster than VPS?

It is faster than VPS at the same price point or when hardware and software are identical.

The underlying server of Semi Dedicated Hosting can have much better optimization at the software level, which requires access to a larger pool of hardware resources. On a VPS, the software stack can only access what the VPS has. Hence, it cannot outperform Semi Dedicated.

For example, if you have 3 GB RAM, and the underlying server has 128 GB RAM, the software stack of the server can access the entire 128 GB RAM, which results in better optimizations. But on a VPS, if you have 3 GB RAM, the software stack can only access 3 GB, which is not adequate to outperform a software stack that can access 128 GB RAM.

A fast VPS also requires various software for optimization and performance. You will need to pay for commercial software licenses to install them. But with Semi Dedicated Hosting, a full stack of performance and stability software is included at no extra cost.

Does Semi Dedicated Hosting have VPS-like isolation?

Yes, each hosting account is isolated in its own LVE. A Lightweight Virtual Environment and a virtualized file system are created for each hosting account to keep them isolated. Issues in one hosting account cannot affect the other accounts on the server. If one account gets infected or compromised, the impact is isolated to that account only, and all other accounts remain unaffected. The isolation is similar to an OpenVZ VPS.

What is the advantage of Semi Dedicated over Reseller XL?

Semi Dedicated Hosting is more economical. It comes with more resources (CPU, RAM, etc.) at the same price point, resulting in better performance.

Which package should I choose?

Ideally, you would want to choose a package that can accommodate your website's current resource consumption. You would also like to keep some headroom to accommodate traffic spikes and future growth. Feel free to contact us to discuss your options, and we would be happy to help you choose the right package for your website.

How much resource (CPU, RAM, etc.) is allocated to Semi Dedicated Hosting?

Resource allocation varies by package, as described in the package description. Please refer to this article for details on resource allocation.

What happens if I need more server resources?

You can always upgrade to a larger package if you need more resources. In many cases, resource consumption can be reduced with a few tweaks without upgrading. You can use LiteSpeed Cache alongside a CDN to significantly reduce resource consumption.

How do I upgrade my package?

You can upgrade to a larger package from your Client Area by paying the price difference. Upgrading is automated, seamless, and does not involve any downtime or interruption.

You can also upgrade to a Managed VPS, Quasi Dedicated Server, or Managed Dedicated Server. We will handle migrating your websites to the new server.

Is there a minimum contract term?

Our subscriptions start from the monthly term. There is no minimum contract term.

Which payment methods do you accept?

We accept PayPal, Apple Pay, Google Pay, iDEAL, and all major credit/debit cards, including Mastercard, Visa, American Express, Maestro, Discover, Diners Club, JCB, UnionPay, and Mada. A few local payment methods are available in a few countries.

How safe is my data with you? What will happen if my data is lost due to a server or hardware failure?

Data safety is of the highest priority to us. Backups are taken daily and stored on offsite servers located in geographically different data centers. It keeps your data safe in the event of a server issue or a hardware failure.

Do you provide daily offsite backup?

Yes, daily offsite backup is included for free with all packages. Your entire hosting account is automatically backed up daily to an offsite server located in a geographically different data center. Up to 30 backups, one for each day of a month, are kept for up to 30 days.

Do you provide SSL certificates?

Yes, we provide SSL certificates for free. You can install an unlimited number of SSL certificates on all your domains with just a mouse click. Once installed, they will be renewed automatically without any intervention from you.

Do you provide round the clock, 24/7 support?

Yes, we do. We are available 24/7, round the clock, even during the holidays and festive seasons.

Do you provide guaranteed uptime?

Yes, we provide a 99.9% uptime guarantee. We have a proven history of maintaining more than 99.9% uptime on all of our servers. If we fail to uphold our commitment, we will compensate you as per our uptime guarantee.

Do you provide a money back guarantee?

Yes, we offer a 45 day money back guarantee.

Do you provide root access?

No, Semi Dedicated Hosting does not come with root access. Please have a look at our VPS Hosting and Dedicated Server packages if you need root access.

Do you provide SSH access?

Yes, we provide jailed SSH access. Please open a support ticket to obtain your SSH access.

What is jailed SSH access?

Jailed SSH access is a secure SSH access where a user can only access their files; they cannot access other users' files.

Do you allow adult content?

No, hosting content that could be considered adult in nature is not allowed on any package listed on our website. Legal adult content may be permitted on custom dedicated servers upon prior approval.

Can I have trial of a hosting account?

All our hosting packages include a Money Back Guarantee, allowing you to try out hosting before committing long term.